Submit your review
Michael (not Mike - lol) was a great person to deal with. Very knowledgeable about the various gas inserts that they offered but not pushy or aggressive as some sales people can be. Installation was handled in a very timely and professional manner. Would definitely recommend this business!
Today was the second time I used them. First about 18 months ago to clean my chimney (Matt), and then today, probably the hottest day of the year, to replace the chimney chase (Joey). Both times they were punctual, knowledgeable, and professional. All debris was cleaned up before they left. Will definitely use them again.
This is what I was looking for, a truly knowledgeable company that employs craftsmen! The scheduling at Complete Chimneys is accurate, the Sweep was amazing- super knowledgeable, helpful, friendly, and took the time to explain the issue, (not just technical jargon). The price was fair and the work was completed on schedule.
10/10 would recommend.
Not I think I need to check out those Traeger grills
Worked with Michael to install a new fireplace... A pleasure to work with and very helpful when designing custom surround! The overall experience was very professional and the final product was excellent. Highly recommend
Michael G. was fantastic. He explained everything in detail, got me a fantastic deal. They were even able to start the job almost two weeks early. It was a great experience from start to finish.
Michael went above beyond to make our fireplace work, it wasn't an easy task. He and his crew figured out a solution, made it work and I couldn't be happier!
Complete Chimneys is your one-stop-shop for everything Traeger. We purchased our grill from them last November and keep coming back to stock up on pellets and various accessories. I can always rely on them to have different pellet blends in stock, unlike other retailers. Michael always provides amazing customer service and even carries pellets and larger items to my car. When he can’t answer a question from personal knowledge or experience, he will contact his Traeger dealer on the spot to investigate. Excited to check out their live cooking demos outside the store this summer and fall! Amazing customer service, stocked merchandise, and great showroom! 5+ stars!!
Michael Galvin was professional and beyond patient explaining details about my new gas fireplace insert and the installation process. Matt and crew were punctual and answered questions with ease. I wish I had installed a gas fireplace sooner- I absolutely LOVE it. I highly recommend Complete Chimneys. Job well done!
We recently purchased a new Regency Hi 2451 from Complete Chimneys to replace a 30+-year-old wood stove. Michael Galvin, the Showroom Sales Manager was very informative and helped us understand the changes that have occurred over the years regarding wood stoves versus inserts as well as the current 2020 regulations that apply to wood-burning devices.
He worked with Gordon Brandt from Regency Fireplace Products to answer questions we had regarding efficiencies of various units and to find the unit that best met our price range and the appearance we desired.
The installation team arrived on schedule. They worked steadily, took precautions to protect the room and furnishings where the insert was installed, and assured we were satisfied with the installation before leaving.
Although we’ll not be using the insert for a few months because of it being installed in warm weather, the overall performance of the personnel from Complete Chimneys and Regency Fireplace Products gives us great confidence that the new Regency Hi 2451 will serve us well.
I was having temperature control problems with my Traeger grill that was purchased elsewhere with zero customer service or support (Ace Hardware). That said, Traeger customer service recommended Complete Chimneys in Severna Park. I contacted Michael Galvin And he was very friendly, knowledgeable, and professional. He answered all my questions and concerns with a genuine interest in getting my problems solved. Thank you to Michael Galvin and the staff at Severna Park Complete Chimneys. The customer service could not be better.