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I am completely happy with Michael my sales person, Rene and Santi the install crew throughout the process of buying a wood fireplace insert. I choose to upgrade from my masonry fireplace by adding the firebox to control the duration of the fire and pull as much heat from it back into the house. I was particular about the aesthetics of both the firebox and the chimney cap and the installation itself. I'm super happy on all fronts. Michael responded promptly to every email I sent asking questions. I was provided many reminders about the install time and date. The crew showed up exactly on time. They arrived looking ready to do a job in a terrifically wrapped truck with all the tools. They placed drop clothes from the entrance of the house all the way to the fireplace. They were engaged with every detail I asked about. They installed a new cap on top of my chimney and did a fantastic job treating that job as if it were something I'd pass everyday (its on the roof). They gave me chimney cap options at my request. I knew I was dealing with a quality company that cares deeply when after the last fire brick was placed in the new box, they noticed that the mfg had missed a weld. They ordered and picked up another box the same day, removed the box that had a deficiency, and installed another one all before the end of the day. I've never experienced such great effort, skill, and willingness to please. Thanks crew.
Complete Chimneys was absolutely wonderful to work with. Michael Galvin provided incredible service. I had gotten 5 other quotes in the area for a wood burning insert and Michael was by far the most attentive and helpful one I came across. The others took several days if not weeks to get me a quote. The price was right too. Michael gave me a quote in minutes and provided me with a very quick install date compared to the other companies for a winter install. I look forward to working with Complete Chimneys and Michael from here on out and I would refer them to anyone looking to upgrade their traditional fireplace to something more efficient.
We want to say THANK YOU to Michael for selling us our Traeger Grill. He was very helpful, and was very informed about the Traeger Pro 575. He set up our appointment for delivering our assembled grill, and when they got done early, he called to see if we were available have it delivered sooner than expected. The gentlemen that delivered our grill were very polite, and were very careful when unloading our grill. Thank you very much for the help and wonderful service! We are referring everyone we tell about the grill to you if they want to purchase one!
My wife and I could not be happier that we chose Complete Chimneys LLC to do a total rebuild of our chimney. The work was amazing! The chimney looks great! From sales to work crew it could not have been a better experience. We highly recommend them!
Michael in the showroom was very helpful, special ordered me a part for my grill. Even called to follow up and make sure I was happy. Great company to deal with, I will be back for all my Traeger needs!
Micheal from the showroom was very helpful from the gecko. He is very knowledgeable and honest. He will let you know if your vision is possible after consulting with you. My husband and I are very please with our experience. Our fireplace was done as scheduled, on budget and look fabulous. The technician ( Rene, Santi, and Jadolo) were careful with my hardwood floor and did a great job. Thank you Complete Chemney LLC.
We would give Complete Chimneys a 10 star rating if we could! From our initial contact with Michael Galvin all the way through to the end of installation, the process was seamless! Michael is extremely knowledgeable, professional and very helpful! His expertise guided us into selecting the perfect gas insert for our home! We would also like to acknowledge the rest of the team as they were ABSOLUTELY PHENOMENAL! All experts and perfectionists in their contribution during the installation process and finish work!! Matt, Emory, Rene, Santi, Eric and Jadolo are all also very knowledgeable, personable, courteous and thorough!! They do outstanding work! We could not be more pleased and highly recommend Complete Chimneys in Severna Park!!
Michael, Jadolo and the installers (I'm sorry I forgot your names but you were very polite), were fantastic and professional. When we first looked into converting our conventional fireplace to gas, we were met right away at the showroom, and Michael was very informative and able to give us a suggestion to what would fit based off of a few pictures and measurements (he was spot on by the way), and didn't try to push us for the big sale purchase of the most expensive, he just wanted to help us find the fireplace that would work best for our budget and requirements.
The day of the install the installers showed up bear the beginning of the time window I was given and promptly got to work. Not only did they surprise me by how quickly they were able to complete this install in cold weather, but they also kept the area immaculately clean the entire time. Jadolo was personable and thorough with ensuring that I was satisfied with their work and knew how to use and care for my new fireplace before he left for the next job. You get what you pay for when working with these guys. Thanks again Complete Chimney for the beautiful new fireplace.
It was a pleasure working with Mike at Complete Chimneys. He was helpful, responsive and had great follow up. The installation team was prompt, polite and knew what they were doing! They taught me all I needed to know about operating my fireplace. I love it and I'd definitely use them again!
We had someone come out and they were of no help. Then we called this company and they we very professional, timely, and affordable! Would definitely recommend.